Susan West

SUSAN E. WEST BIOGRAPHY


Susan West is the founder of QuadWest Associates, LLC.

QWA provides leadership development training, online leadership resources and leadership coaching services.

Susan has held several executive management positions during her twenty-five years of experience. She has five years in executive coaching and business services, twenty years in Vendor Management Solutions, Staffing services and general business administration.

Ms. West is also Past President of the Automotive Women's Alliance Foundation. AWAF is dedicated to support the scholarship and professional development activity to further enhance opportunities for women in automotive.

Ms. West is an executive leader who coaches people to accomplish goals they thought were out of reach; who shares knowledge creating power in others; and who motivates teams for breakthrough results. It is these skills that bring confidence and success to her clients and audiences. Susan has incorporated her own leadership experiences, values and various tools into a dynamic program.

As a strategic leader in creating TechCentral, she was instrumental in bringing the owners together to create a new joint venture and establish the infrastructure foundation to operate the company. Susan's process leadership and business strategy skills led the team that continues to deliver customer satisfaction and generate nearly $20 million of cost savings to the client. Ms. West is known as a leader in building collaboration with the customer, the suppliers and their contract service personnel.

Susan has served in strategic management and executive leadership positions with TechCentral, LLC, MSX International, Hawtal Whiting, Inc and General Motors Corporation. She was responsible for the opening of an office in Mexico City, Mexico as General Director for MSX International increasing revenue and generating profitability within its first year of operation. She went on to become Vice President of the Midwest region opening 5 branch offices representing $11 million in revenue growth within 2 years.

Ms. West received a Bachelor of Arts in Business Administration and Economics from Alma College. She also holds a Master of Arts in Business Administration from Central Michigan University. She resides in Troy, Michigan with her husband, Bill and two sons, Mark and James.


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